Privacy Policy

Seed to Soul Foundation Inc. ("Seed to Soul," "we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

This Privacy Policy describes the privacy practices for go.onsila.com, including any related domains and subdomains (the "Site"), and explains how we collect, use, disclose, and protect your information.

Information We Collect

Internet Traffic Data

We automatically collect certain non-personally identifiable information when you visit our Site. This may include your Internet service provider, IP address, browser type, operating system, referring pages, pages visited, and similar technical information. This data is used to analyze website traffic and improve the user experience.

Cookies

We use cookies to improve your experience on our Site. Cookies help us recognize returning visitors, remember preferences, and analyze website usage. Cookies are not linked to personally identifiable information unless you voluntarily provide such information.

Personal Information

We collect personal information that you voluntarily provide through our website, including when you:

Complete a contact form

Register for an event

Volunteer

Make a donation

Request information

Subscribe to communications

Contact us by phone, email, or through our website

Personal information may include:

Name

Email address

Mobile phone number

Mailing address

Payment information (when applicable)

Any additional information you voluntarily provide

SMS Messaging Privacy

If you provide your mobile phone number and expressly consent to receive SMS messages from Seed to Soul Foundation Inc., we may send text messages regarding:

Appointment confirmations and reminders

Event notifications

Volunteer opportunities

Donation-related communications

Customer support

Organizational announcements

Marketing and promotional messages (only if you have specifically opted in)

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us at [email protected].

Your consent to receive SMS messages is not a condition of making a donation, purchasing services, or participating in our programs.

Testimonials

From time to time, we may publish testimonials or reviews submitted by our supporters, volunteers, donors, or community members.

By submitting a testimonial, you grant Seed to Soul Foundation Inc. permission to display it on our website or marketing materials unless you request its removal.

You may request removal of your testimonial at any time by contacting us at [email protected].

How We Use Your Information

We use your information to:

Respond to inquiries

Process donations

Register volunteers and event participants

Provide requested services

Send appointment confirmations and reminders

Communicate about programs and events

Send newsletters and updates

Deliver SMS communications when you have provided consent

Improve our website and services

Comply with legal obligations

Unless you opt out, we may contact you via email or, where you have provided express consent, via SMS regarding services, events, volunteer opportunities, donation campaigns, customer support, and other communications related to your interaction with Seed to Soul Foundation Inc.

If you have opted into marketing communications, we may also send occasional promotional messages.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information with trusted service providers who assist us in operating our organization, including payment processors, website hosting providers, customer support providers, and messaging platforms. These providers may only use your information to perform services on our behalf.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers in support services, such as customer service or messaging platform providers, is permitted only as necessary to provide our services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may also disclose your information:

To comply with applicable laws

To respond to lawful requests from public authorities

To protect our legal rights

In connection with a merger, acquisition, or transfer of organizational assets

Your Choices

You may:

Request access to your personal information

Request corrections to inaccurate information

Request deletion of your personal information where applicable

Unsubscribe from marketing emails using the unsubscribe link included in our emails

Opt out of SMS messages at any time by replying STOP

Reply HELP for SMS assistance

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Sensitive information submitted through our Site is encrypted during transmission using secure technologies.

Access to personal information is limited to employees and authorized service providers who require it to perform their responsibilities.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Orders and Donations

When making a donation or purchasing merchandise or event tickets, you may be required to provide:

Name

Billing address

Shipping address (if applicable)

Payment information

This information is used solely to process your transaction and provide requested services.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

Surveys and Contests

Participation in surveys, contests, or promotions is voluntary.

Information collected may include contact information and demographic information and will only be used for administering the promotion, notifying winners, and improving our services.

Public Forums

If you participate in public forums, message boards, or community discussions hosted by us, any information you disclose becomes public information.

Please exercise caution before sharing personal information in public areas.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Seed to Soul Foundation Inc.

Email: [email protected]